Terms & Conditions

Welcome to sevyn.in

SEVYN is an e-commerce platform for various products including but not limited to drawings, pictures, home decorative pictures, paintings, photo frames, authenticated signature poster(s), art collection for interior decoration, portraiture and art work, developed or managed & operated by SEVYN & throughout the site, the terms “we”, “us” and “our” refer to sevyn.in. Hereinafter “SEVYN” is referred as a service provider & user of this website. The portal is referred as service recipient or client)

sevyn.in offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

AGREEMENT

Please read the terms and conditions set out below carefully before ordering any product or service from our website or any other mode.. By using or ordering any product or service from our website or any other mode including by any computer equipment or by phone/mobile or by any electronic device you agree to be bound by these Terms and Conditions.

GENERAL

In terms of the Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures.
  • Our Services will be for 24/7/365 subject to there is no restriction on performance of our service due to any genuine reasons.
  • If any part of these T&Cs are found to be disallowed, invalid, or are contradictory to the T&Cs found on our website the remainder of the T&Cs will remain valid.
  • You agree that we, including our employees, are free to change your dashboard / Login password without prior permission to ensure a better experience and quality service.
  • You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
  • Our Services evolve constantly. As such, our Services may change from time to time, at our discretion. We may stop (permanently or temporarily) providing the Services or any features within the Services to you or to users generally. We also retain the right to create limits on use at our sole discretion at any time.

USER OBLIGATIONS

  • By visiting our website and accessing the information, resources, services, and tools we provide, you understand and agree to accept and adhere to the terms and conditions as stated in this policy, along with the terms and conditions as stated in our Privacy Policy.
  • By signup or sign in a mobile application, you are agreeing to additional terms of use with regard to our product i.e. business chat platform. You are advised to read additional terms of use carefully before sign in to application on your mobile devices.
  • We reserve the right to change these terms & conditions from time to time without notice. You acknowledge and agree that it is your responsibility to review these terms & conditions periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.
  • In order to avail our services, you may be required to provide certain information about yourself (such as identification proof, address proof, email, phone number, contact details, GST details, consignor / consignee details, etc.). You agree that any information you provide will always be accurate, correct, and up to date.
  • All responsibility and liability for any damages caused by downloading of any data are disclaimed.
  • Calls are recorded for quality, verification and training purposes in line with our Privacy Statement.
These Terms & Conditions (“Terms”) govern your access to and use of our services, including our website, SMS, email notifications, applications, buttons, widgets, ads, commerce services, and our other covered services (https://www.sevyn.in) that link to these Terms (collectively, the “Services”), and any information, text, links, graphics, photos, audio, videos, or other materials or arrangements of materials uploaded, downloaded or appearing on the Services (collectively referred to as “Content”). By using the Services you agree to be bound by these Terms.

Who Can Use Our Services?

You can use the Services only if you agree to form a binding contract with us (Sevyn) and are not a person barred from receiving services under the laws of the applicable jurisdiction. In any case, you must be at least 18 years old, to use the Services. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entity.

USE OF THE WEBSITE AND APPS, OR ANY OTHER MODES (ANDROID AND IOS)

You agree, undertake and confirm that your use of Platform shall be strictly governed by the following binding principles:
  1. You shall not host, display, upload, download, modify, publish, transmit, update or share any information which:
    1. belongs to another person and which you do not have any right to
    2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, slanderous, criminally inciting or invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986
    3. is misleading or misrepresentative in any way
    4. is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual
    5. harasses or advocates harassment of another person
    6. involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming"
    7. promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous
    8. infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity]
    9. promotes an illegal or unauthorized copy of another person's copyrighted work (see "copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files
    10. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page)
    11. provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone
    12. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses
    13. contains video, photographs, or images of another person (with a minor or an adult)
    14. tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users
    15. engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of products related to the Platform. Throughout these Terms of Use, Sevyn's prior written consent means a communication coming from Sevyn's Legal Department, specifically in response to your request, and expressly addressing and allowing the activity or conduct for which you seek authorization
    16. solicits gambling or engages in any gambling activity which is or could be construed as being illegal
    17. interferes with another user's use and enjoyment of the Platform or any third party's user and enjoyment of similar services
    18. refers to any website or URL that, in our sole discretion, contains material that is inappropriate for the Platform or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use
    19. harm minors in any way
    20. infringes any patent, trademark, copyright or other intellectual property rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products
    21. violates any law for the time being in force
    22. deceives or misleads the addressee/users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature
    23. impersonate another person
    24. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource
    25. or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information
    26. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any criminal offence or prevents investigation of any offence or is insulting any other nation
    27. is false, inaccurate or misleading
    28. directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force
    29. or creates liability for us or causes us to lose (in whole or in part) the services of our internet service provider or other suppliers.
  2. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve our right to prohibit any such activity.
  3. You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, "password mining" or any other illegitimate means.
  4. You shall not probe, scan or test the vulnerability of the Platform or any network connected to the Platform nor breach the security or authentication measures on the Platform or any network connected to the Platform. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to Platform, or any other Clients or service recipient, including any account on the Platform not owned by you, to its source, or exploit the Platform or any service or information made available or offered by or through the Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Platform.
  5. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about us or the brand name or domain name used by us including the name 'Sevyn', or otherwise engage in any conduct or action that might tarnish the image or reputation, of Sevyn or Supplier on platform or otherwise tarnish or dilute any Sevyn's trade or service marks, trade name and/or goodwill associated with such trade or service marks, as may be owned or used by us. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website / Platform or Sevyn's systems or networks, or any systems or networks connected to Sevyn.
  6. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website / Platform or any transaction being conducted on the Platform, or with any other person's use of the Platform.
  7. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the Platform or any service offered on or through the Platform. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
  8. You may not use the Platform or any content on the Platform for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity that infringes the rights of Sevyn and/or others.
  9. You shall at all times ensure full compliance with the applicable provisions, as amended from time to time, of (a) the Information Technology Act, 2000 and the rules thereunder; (b) all applicable domestic laws, rules and regulations (including the provisions of any applicable exchange control laws or regulations in force); and (c) international laws, foreign exchange laws, statutes, ordinances and regulations (including, but not limited to GST/sales tax/VAT, income tax, octroi, service tax, central excise, custom duty, local levies) regarding your use of our service and your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
  10. You shall not engage in advertising to, or solicitation of, other users of the Platform to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Platform or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Platform. It shall be a violation of these Terms of Use to use any information obtained from the Platform in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than us without our prior explicit consent. In order to protect our users from such advertising or solicitation, we reserve the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period which we deem appropriate in its sole discretion. You understand that we have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Platform) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
  11. We reserve the right to remove or edit any content from the website or platform.
  12. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Platform, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Platform.
  13. It is possible that other users (including unauthorized users or 'hackers') may post or transmit offensive or obscene materials on the Platform and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the Platform, and that the recipient may use such information to harass or injure you.
  14. Sevyn shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services), hacking, pen testing attempts without our prior consent or a mutual legal agreement.

ACCOUNT REGISTRATION OR USE OF THE SEVYN WEBSITE / PLATFORM

  1. You may access the Platform by registering to create an account ("Sevyn Account") and become a registered user ("Membership"); or (c) you can also register to join by logging into your account with certain third party social networking sites (" SNS") (including, but not limited to, Facebook, Twitter, Instagram); each such account, a " Third Party Account", via our Platform, as described below. The Membership is limited for the purpose and are subject to the terms, and strictly not transferable. As part of the functionality of the Platform services, you may link your Sevyn Account with Third Party Accounts, by either:
    i. providing your Third-Party Account login information to us through the Platform; or
    ii. allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.
  2. You represent that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such third party service providers.
  3. By granting us access to any Third-Party Accounts, you understand that we will access, make available and store (if applicable) any content or information that you have provided to and stored in your Third Party Account (" SNS Content") so that it is available on and through the Platform via your Sevyn Account.
  4. Unless otherwise specified in these Terms & Conditions, all SNS Content, if any, will be considered to be your content for all purposes of these Terms of Use.
  5. Depending on the Third-Party Accounts, you choose, and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts will be available on and through your Sevyn Account on the Website / Platform.
  6. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then SNS Content will no longer be available on and through the Platform.
  7. We will create your Sevyn Account for your use of the Platform services based upon the personal information you provide to us or that we obtain via an SNS, as described above. You may only have one Sevyn Account and not permitted to create multiple accounts. If found, you having multiple accounts, Sevyn reserves right to suspend such multiple account without being liable for any compensation.
  8. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.
  9. We reserve the right to suspend or terminate your Sevyn Account and your access to the Services (i) if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete; (ii) if it is believed that your actions may cause legal liability for you, other users or us; and/or (iii) if you are found to be non- compliant with the Terms of Use.
  10. You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Sevyn Account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your Sevyn Account.

BOOKINGS AND FINANCIAL TERMS

  1. The Website / Platform allows you to place order(s) for the goods described above and we will, subject to the terms and conditions set out herein, enable procure goods & delivery of such order to you.
  2. Prices are quoted on the Sevyn website / platform exclusive of GST / ANY FORM OF TAXES.
  3. Sevyn do not own, and / or do not control the Goods ordered movement. You understand that any order that you place shall be subject to the terms and conditions set out in these Terms including, but not limited to, service availability and delivery location serviceability.
  4. As a general rule, all goods order(s) placed on the website / Platform are treated as confirmed.
  5. However, upon your successful booking an order, we may call you on the telephone or mobile number provided to confirm the details of the order, the price to be paid and the estimated delivery time. For this purpose, you will be required to share certain information with us, including but not limited to (i) your first and last name (ii) mobile number; and (iii) email address. It shall be your sole responsibility to bring any incorrect details to our attention.
  6. In addition to the foregoing, we may also contact you by phone and / or email to inform and confirm any change in the order, due to availability or unavailability or change in price of the order as informed by the Supplier. Please note change or confirmation of the order shall be treated as final. It is clarified that Sevyn reserves the right to not to process your order in the event you are unavailable on the phone at the time we call you for confirming the order and such event the provisions of the cancellation and refund policy shall be applicable.
  7. All payments made against the purchases/services on the Website / Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. The Website / Platform will not facilitate transactions with respect to any other form of currency with respect to the purchases made on Website / Platform. You can pay by (i) credit card or debit card or net banking; (ii) any other RBI approved payment method at the time of booking an order; or (iii) credit or debit card or UPI (if possible). You understand, accept and agree that the payment facility provided by Sevyn is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment on delivery, collection and remittance facility for the transactions on the Website / Platform using the existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing payment facility, Sevyn is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price.
  8. In connection with your order, you will be asked to provide customary billing information such as name, billing address and credit card information either to us or our third-party payment processor. You agree to pay us for the order placed by you on the Website / Platform, in accordance with these Terms, using of the methods described in these terms clauses. You hereby authorize the collection of such amounts by charging the credit card provided as part of requesting the booking, either directly by us or indirectly, via a third party online payment processor or by one of the payment methods described on the Platform. If you are directed to our third-party payment processor, you may be subject to terms and conditions governing use of that third party's service and that third party's personal information collection practices. Please review such terms and conditions and privacy policy before using the Platform services. Once your confirmed booking transaction is complete you will receive a confirmation email summarizing your confirmed booking.
  9. The final GST Invoice will be issued by the Sevyn to the Service recipient and it contains order number. All applicable taxes and levies, the rates thereof and the manner of applicability of such taxes on the bill are being charged and determined by the Sevyn.
  10. The prices reflected on the Website / Platform, including Goods Price, loading, packaging or handling charges, are determined solely by the Sevyn. Very rarely, prices may change at the time of placing order due to any reason(s).
    Disclaimer: Prices on any product(s) as is reflected on the Website / Platform may due to some technical issue, typographical error or product information supplied by Supplier be incorrectly reflected and in such an event Sevyn may cancel such your order(s).
  11. The Supplier shall be solely responsible for any warrantee/guarantee of the ordered products / services sold to the Clients or service recipient and in no event shall be the responsibility of Sevyn.
  12. All our sales require 100% Pre-Payment.

FORCE MAJEURE

sevyn.in shall not be in breach of these T&Cs for delay in performing or failure to perform, any of its obligations under these T&Cs where such delay or failure results from events, circumstances or causes beyond its reasonable control including but not limited to Riots, War, Earthquake, any natural calamities, economic crisis, etc.

GUARANTEE

UNLESS OTHERWISE EXPRESSED, sevyn.in EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

CONFIDENTIALITY POLICY

Sevyn always considers a protection of customer information / data as a crucial part of data protection policy. We are committed to maintaining confidentiality of the information & documents shared by our prospective customers with us.

We Do Not

  • Never ever, disclose any information pertaining to our Client(s) to any third parties except in a case where it is necessary to serve our services or deliver product(s) to customers & to government authorities.
  • Never ever, disclose our client list or client information to third parties without their consent.
  • Never ever, sell client information to third parties

TERMINATION

These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our services or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

INDEMNITY

You agree to indemnify and hold Sevyn, its managers, members, officers, employees, agents and affiliates harmless from any and all claims, liabilities, damages, costs and expenses, including actual outside attorneys’ fees and court costs, in any way arising from, related to or in connection with your use of the Site, your violation of these Terms or the posting or transmission of any materials on or through the Site by you, including, but not limited to, any third-party claim that any information, materials or User Content you provide infringes any third-party proprietary right. You further agree to reimburse Sevyn, within thirty (30) days of each demand for reimbursement, for any and all costs, liabilities, expenses, fees, fines, professional fees and other amounts paid or incurred by Sevyn (or such other indemnitee) in connection with the foregoing indemnity

APPLICABLE GOVERNING LAW / DISPUTE RESOLUTION

This Agreement, the construction, enforcement and the interpretation of its terms and any disputes arising out of it shall be governed by the Laws of India and shall be subject to the courts located in Delhi, and You hereby submit to the personal jurisdiction of such courts.

Any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the website / Platform / App, the Service or the Application (collectively, “Disputes”) the parties shall attempt to settle the same amicably, through negotiation and consultation at such offices of Sevyn or as Sevyn may designate. In the event the dispute is not resolved internally between after at least 45 (forty five) days of negotiation, in good faith, the same shall be subject to binding and final arbitration in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time or in case the Arbitration and Conciliation Act, 1996 is no longer in force, as per any law relating to arbitration in force at the time of such reference.

The reference shall be made to a sole arbitrator mutually appointed by Sevyn and You. The place of the arbitration shall be Delhi, unless otherwise mutually agreed by Sevyn and You in writing. Subject to the above, any Dispute will be subject to the exclusive jurisdiction of courts in Delhi, India.

We reserve the right to cancel or refuse or defer any order or Contract that violates the Sevyn T&C or business practice, including for example, no services will be provided on non-working days or on any State imposed unnecessary Taxes or duties.

ROAD / AIR / SHIPPING INSURANCE

All shipments from Sevyn are insured. We guarantee your order against damage of any kind which possibly may occur during the shipping process.

TAXES AND DUTIES

Courier / Shipments to Whole India addresses subject to GST and any other State Tax prevailed in that particular state. As all the products are imported, custom duty already paid & goods are Customs cleared product(s).

SHIPPING POLICY

Sevyn takes great care in packaging all our orders to protect against damage.

Usually, Sevyn deliver products to our client within 2-3 weeks, however as all the products are subject to customer clearance and might be get delayed by 7-10 days due to any unavoidable circumstances such as Sea / Air Traffic, Weather issue, etc.

In most cases, tracking numbers will be emailed to customers so the shipment may be tracked online.

For detailed Shipping Cost and Delivery Time, you can email us at hello@sevyn.in

PAYMENT METHODS

All orders can be paid online via Bank Transfer or with major credit cards – MasterCard, Visa, and American Express.. Offline orders can also be placed using a major credit card, as direct wire transfer or in Cheque at the Sevyn Office / Warehouse.

To place an offline order via Sevyn Office / Warehouse you can visit during normal business hours (11 am – 4pm) after scheduling a meeting.

REFUND POLICY

We have Fair refund Policy, if we are unable to deliver products or services as committed to you, we’ll initiate refund for full amount.

You can easily write to us for your grievance at hello@sevyn.in Immediately our refund department will get into the matter and if it finds non-catering of services / delivery of products on the part of Sevyn, we'll gladly refund your payment within 7-10 working days of your refund request. Notes:
  1. No refund shall be issued if sevyn.in ordered / procured the products from the overseas supplier or product already dispatched by the Overseas supplier to Sevyn.
  2. If any government fee, Custom Duty, challan, or any other sum paid in the course of processing your product delivery. We are not liable to refund such government fees, Custom Duty paid in the course of delivering the products. (Don't worry no government fee / Custom Duty shall be deducted until the appropriate challan or any other payment proof provided to you.)
  3. No refund shall be issued if you have already availed of any complimentary service or discount offer which was attached to the product(s) for which you are seeking a refund. Such as Show case of painting at your premises, free delivery, etc.
  4. No refund shall be possible at any stage with respect to any custom related ordered product(s) if Sevyn procured or made advance payment to Supplier.
  5. Refund cannot be processed in the event of Damaged Goods.
  6. Under any circumstances, the amount of refund cannot exceed the amount paid by the customer.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website / platform. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms & conditions constitutes acceptance of those changes.

GENERAL

These Terms constitute the entire agreement between you and Sevyn and govern your use of the Site, and they supersede any prior agreements between you and Sevyn, provided, however, that these Terms shall be read in conjunction with the “Privacy Policy” as applicable. You also may be subject to additional terms and conditions that are applicable to certain parts of the Site. You agree that this Site shall be deemed a passive website solely based in Delhi, India, which does not give rise to personal jurisdiction over Sevyn in jurisdictions other than Delhi. Sevyn may terminate this agreement and deny you access to the Site at any time, immediately and without notice, if in Sevyn’s sole discretion you fail to comply with any provision of these Terms & Conditions. You agree that no joint venture, partnership, employment or agency relationship exists between Sevyn and you as a result of these Terms & Conditions or your use of the Site. Any claim or cause of action you may have with respect to Sevyn or the Site must be commenced within one (1) year after the claim or cause of action arose or be forever barred. The failure of Sevyn to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

If any provision in these Terms is held invalid, the remainder of these Terms shall continue to be enforceable. If any provision in these Terms is deemed unlawful, void or unenforceable, then that provision is deemed severable from these Terms & Conditions and the remaining provisions are still valid and enforceable. You may not assign these Terms & Conditions nor any of your rights or obligations under these Terms without Sevyn’s express prior written consent. These Terms inure to the benefit of Sevyn’s successors, assigns, affiliates and licensees. The section titles in these Terms are for convenience only and have no legal or contractual effect. To contact us with any questions or concerns in connection with these Terms or the Site, or to provide any notice under these Terms to us, please email or write to us at hello@sevyn.in

CONTACT US

If you have any questions regarding the Terms / Agreement / Policy & the practices of Sevyn or any complaints with the service, you can e-mail us at hello@sevyn.in

OR

You can visit our office at SEVYN, Cowrks Aerocity, Ground and First Floor, Indira Gandhi International Airport, WorldMark 1, Tower A, Aerocity, Delhi 110037, India.